Faq-col-2

GIFT SHIPPING

We love helping our customers with gifts, and will wrap your package and include a handwritten note at no charge! Please just send us an email (hello@readbetweenthelines.com) with the details, including exactly how the gift message should read.

Please also ensure the “ship to” address you provide at checkout has the correct gift recipient name and address. Note our packing slips do not contain pricing information.

Don't need gift wrapping, but want to include a gift message on the packing slip? Just include your message in the designated area at checkout, and we'll take it from there! 

U.S. SHIPPING

We promise to prepare, package and ship your order with great care for its journey to you from our studio in Dallas, Texas.

Orders are shipped via USPS or FedEx, and typically arrive within 3-5 business days from the date of shipment.

INTERNATIONAL SHIPPING

USPS is the most cost-effective carrier for international shipping from the U.S. Your package will be shipped by that means unless you request otherwise. Most international packages arrive via USPS within 10-14 business days of the shipment leaving our studio.

Unforeseen delays in customs may occur. These are outside of our control and can, unfortunately, delay delivery beyond the standard 10-14 business days timeline. Please allow for possible customs delays in your estimate of arrival date.

Be advised USPS provides tracking information only while the package is in the United States, as foreign countries do not scan USPS packages or update the USPS tracking system. Once your package leaves the U.S. en route to its international destination, tracking information for the balance of the package’s trek is not available from USPS.

We make every effort to ensure your order is carefully, protectively packaged and clearly marked for its destination. If an international package is lost or delayed in customs, Read Between The Lines® will not be held liable. 

Have questions not covered in this FAQ? Please send us a note: hello@readbetweenthelines.com or give us a ring: 469.904.8034 (Mon-Sat, 9a - 6pm, CST). Thanks!